Access Transit: Enrollment Partner Program

About the grant

Starting July 1, 2018, TriMet added income as a qualifying factor for Honored Citizen fare. Individuals that are a member of a household earning up to 200% of the federal poverty level are be eligible. This program offers qualifying riders an opportunity to reduce their transportation costs, saving 50% on the cost of a single ride or day pass and receiving a 72% discount off month passes.

This program is intended to be community based as a way to reduce barriers that exist relating to geography, language, socioeconomic disparities and culturally specific needs.

Outcomes

The goal of this grant is to increase enrollment in and utilization of TriMet’s income qualified Honored Citizen program across all eligible demographics and increase program access across TriMet’s service area. This grant will leverage the relationships and expertise of local organizations assisting populations in need as a way to reduced barriers for vulnerable populations and increase access and utilization of the program.

Strategy

The grant will focus on nine specific areas of support deemed critical for the income qualified Honored Citizen program. Grant recipients will develop and design specific work plans and deliverables utilizing their unique skills and capabilities and their knowledge of the population being served. The determination of the grant award will be based on the weighted impact expected to the number of direct enrollments into the income qualified program. Grant awards will not exceed $50,000 per organization per fiscal year. TriMet reserves the right to limit access to the grant program based on program needs.

Approach

Grant applicants should identify the specific Program Service Areas your organization is intending to participate from the checklist below. For each of the service areas identified, the grant applicant must develop a specified work plan for every fiscal year (July 1st–June 31st ) outlining the strategy that will be used to provide the service. This strategy should outline any community or language specific services, an estimated number of potential riders engaged and an estimate of how many direct enrollments can be expected due to the service provided where applicable.

Data and Tracking Requirements

Enrollment activity will be tracked utilizing the TriMet enrollment database. For public and nonpublic enrollment sites, reports will be run quarterly to verify enrollment activity at each location. For event based enrollments, the grant participant shall provide the name of the staff members providing enrollment services for each event so a query can be run to validate actual enrollment numbers.

For other services provided, the grant recipient will be required to provide the data collected from the approved method for tracking rider engagements. The data collected will be utilized to evaluate the effectiveness of the work plans and identify any opportunities for adjustments to the services provided. TriMet reserves the right to alter and adjust data collection methods and requirements based on desired outcomes and business needs.