Accessibility Features on the Bus

Every bus is equipped with a boarding ramp or power lift. Nearly half of our buses are low-floor buses that can "kneel," lowering the first step closer to the curb for easier boarding. Ramps, lifts and "kneeling" are available to anyone who has difficulty climbing steps. Just ask the operator.
There is a priority seating area inside near the front door. These seats are reserved for seniors and people with disabilities.
There is a securement area on board with room for two mobility devices.
A sign near the operator lights up when a stop has been requested.
On about half our buses, major stops and transfer points are announced automatically over the speaker system and displayed on a reader board near the operator. On all other buses, operators make these announcements. In any case, you can ask the operator to announce when the bus is approaching your stop.
On about half our buses, the bus line name and destination are announced over an external speaker system when the bus pulls up to a stop.
Ticket machines have instructions in audio, raised letter and Braille.
Service animals are welcome on buses. No permit is required, but the operator may ask to confirm that your animal is a service animal. More

Boarding with a mobility device

If you use a wheelchair or scooter, or have limited mobility, please read our instructions for boarding the bus with a mobility device.

RideWise travel training and education

If you need help, free travel training is available: RideWise helps seniors and people with disabilities find the best transportation options and learn how to use public transportation. More