Photo of passenger in a mobility device using the power lift on a LIFT vehicle

LIFT Paratransit Service

LIFT is our shared-ride service for people who are unable to use regular buses and trains.

Hop is here!

You can now use a Hop card to pay your fare on LIFT.

LIFT Hop card

Using the New LIFT CARES Phone System

By calling 503-962-3434 you can get an accurate arrival time for your upcoming trip, a list of all of your scheduled trips and cancel any rides you no longer need. The system will also call you with a notice of when your vehicle is about 15 minutes away and with prior day reminders for trips you have scheduled the next day.


How LIFT works

TriMet’s LIFT paratransit service is a shared-ride public transportation service for people who are unable to use regular buses or trains due to a disability or disabling health condition. You must be a registered customer to use LIFT service.

All rides are by advance reservation only, and must be requested no later than 5 p.m. the day before the trip. If you want, you can place a subscription for recurring trips. Get complete information on the LIFT reservation process in our LIFT Rider’s Guide.

Eligibility requirements

Most seniors and people with disabilities find that using regular buses and trains for some or all of their trips offers many advantages.

You may be eligible for LIFT service if you have a disability or disabling health condition and your disability or health condition prevents you from independently using TriMet buses and/or trains some or all of the time (without assistance, other than from a bus driver).

Service area and hours

The LIFT service area boundary is three-fourths of a mile beyond the outermost portions of riMet’s bus and MAX lines. LIFT does not serve locations outside the TriMet District, the legal boundary for TriMet. LIFT service operates during the same days and hours as bus and MAX services, generally 3:20 a.m.–2:30 a.m., seven days a week.



LIFT Rider’s Guide

Using Hop on LIFT

LIFT Phone Numbers and Fares

LIFT Fare Policy

LIFT No-Show Policy

LIFT Paratransit Service Suspension Policy

LIFT Behavior and Conduct Policy

LIFT Hand to Hand Service Policy

LIFT Same Day Time Change Policy

For more information

Phone: 503-962-8000, option 2
TTY: 7-1-1
Fax: 503-962-8229
Hours: 8 a.m.–5 p.m. weekdays

Email LIFT Customer Service