Contact TriMet Customer Service
Submit a question, comment or suggestion
Submit a commendation for an employee
Report a safety or security concern
Phone 503-238-7433
Customer service and trip planning help
7:30 a.m.–5:30 p.m. daily
Real-time arrival information
24 hours a day
Email hello@trimet.org
Non-urgent customer service and trip planning help
We normally respond within 1 business day
Text 503-238-7433
Customer service and safety concerns
7:30 a.m.–5:30 p.m. daily
X (Twitter) @trimethelp
Customer service and trip planning help
7:30 a.m.–5:30 p.m. daily
Visit us in person
Customer Support Center
Pioneer Courthouse Square
701 SW 6th Ave.
Portland, OR 97204
8:30 a.m.–5:30 p.m. weekdays
Plan your trip on transit
TriMet Administrative Offices
101 SW Main St., Suite 700
Portland, OR 97204
503-962-7505
8 a.m.–5 p.m. weekdays
Plan your trip on transit
Lost & Found
4012 SE 17th Ave.
Portland, OR 97202
503-962-7655
7 a.m.–7 p.m. weekdays
Plan your trip on transit
