April 23, 2008

TriMet expands code to better deal with problem riders

Code to allow more TriMet staff to remove problem riders; targets intimidation, boisterous & unreasonably loud conduct

TriMet's Board of Directors today approved changes to the TriMet Code regulating conduct on the transit system, providing more tools to deal with problem riders.

Interdiction Command: TriMet’s Interdiction Command has recently been expanded, where rowdy and obnoxious riders can be immediately removed from the transit system for up to six hours. Today's TriMet Code change allows more agency personnel to use this tool, including fare inspectors and field supervisors.

Harassment & Intimidation: TriMet is adding intimidation as behavior restricted on the system, which includes violent, threatening or disruptive behavior or conduct intended and likely to provoke a violent response.

Excessive Noise: TriMet is adding boisterous and unreasonably loud conduct that is restricted on the system.

"These changes give us more options to deal with problem riders and make riding transit more comfortable for everyone," said TriMet General Manager Fred Hansen. "It allows more TriMet personnel to immediately remove a rider who’s being excessively loud and boisterous. These, along with more police officers, security cameras and other safety enhancements, make TriMet a safer and more comfortable transit system."

Additional security measures

In addition to the Code changes, TriMet has recently launched an Eastside and Westside precinct with dedicated officers patrolling in their area, along with more contract security, closed circuit TV security cameras, improved lighting and improved sight lines at MAX platforms. Additionally, TriMet is fixing faulty ticket vending machines and increasing fare inspection, and contracting with rider advocates who work with youth to prevent gang activity on the MAX system. And repeat juvenile offenders violating the TriMet code can be taken to juvenile detention for up to 36 hours where officials will work with the youths and their families to stop the activity.