Accessibility Features on WES

• You can board WES directly from the station platform. There are no steps to climb. Please be careful, as there is a 2-inch gap between the boarding platform and the floor of the train. If you need assistance, there is a conductor on board who can help.
• There are priority seating spaces near the door for people with limited mobility and people with disabilities.
• Each WES car has spaces inside for two mobility devices. No securement is necessary.
• An audio system on board announces the name of the next station.
• Reader boards inside the train show the name of the next station.
• Textured tiles at the station warn riders when they are close to the platform edge. These tiles can be detected with a cane or foot.
• Ticket machines have instructions in audio, raised letter and Braille.

Boarding with a mobility device

If you use a wheelchair or scooter, or have limited mobility, please read our instructions for boarding WES with a mobility device.

Service animals welcome

Service animals are welcome on WES. No permit is required, but the conductor may ask to confirm that your animal is a service animal. More

RideWise travel training and education

If you need help learning how to use WES, free travel training is available: RideWise helps seniors and people with disabilities find the best transportation options and learn how to use public transportation. More