Access for All: TriMet Respects Civil Rights

Over 60 years ago in Montgomery, Alabama, Rosa Parks chose to be arrested rather than give up her seat while riding a segregated bus. Her courageous act drew national attention to a simple truth: Protecting civil rights includes ensuring public transit is equally accessible to all.

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TriMet’s nondiscrimination policy

We welcome all riders — no matter your identity or where you come from. TriMet operates without regard to race, color, national origin, religion, gender, sex, sexual orientation, age, marital status or disability, in accordance with applicable law.

We’re committed to complying with the requirements of Title VI of the Civil Rights Act of 1964 in all of our federally funded programs and activities, as well as Oregon Revised Statute 659A.403.

Title VI of the Civil Rights Act of 1964 states:

“No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

Oregon Revised Statute 659A.403 states:

“All persons within the jurisdiction of this state are entitled to the full and equal accommodations, advantages, facilities and privileges of any place of public accommodation, without any distinction, discrimination or restriction on account of race, color, religion, sex, sexual orientation, national origin, marital status or age.”

If you believe you have experienced an unlawful discriminatory practice under federal or state civil rights law, you may file a complaint with TriMet. Learn more about making a civil rights complaint

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Our Title VI Plan

TriMet 2025 Title VI Plan
PDF

Contact Civil Rights Program staff

Email civilrights@trimet.org

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Commitment to accessibility

TriMet is committed to complying with the requirements of Title II of the Americans with Disabilities Act (ADA) in all of its programs, services, benefits and activities.

The Americans with Disabilities Act, Title II states:

“No otherwise qualified disabled individual shall, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination in programs, services or activities sponsored by a public entity.”

Our stops, stations and vehicles have accessibility features that help make traveling easier for older adults and people with disabilities. We offer significantly reduced fares for those age 65 or older, people on Medicare and people with a mental or physical disability. And TriMet’s LIFT paratransit service is available for people who are not able to ride regular service buses and trains due to a disability or disabling health condition. Learn more about TriMet accessibility features for people with disabilities

To submit an ADA grievance alleging discrimination on the basis of disability, you may file a complaint with TriMet. Learn more about filing an ADA grievance

Contact Accessibility Program staff

Email accessible@trimet.org

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Reduced fare programs

We believe that access to public transportation is access to opportunity.

TriMet offers reduced fares for older adults, youth, people with disabilities, people who qualify based on income, veterans and active-duty military. Learn more about TriMet’s reduced fares

Organizations seeking to assist people in affording public transit can partner with TriMet to provide fares at low or no cost. Learn more about becoming a partner

Contact Reduced Fare Programs staff

Email accesstransit@trimet.org

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Improving language access

Our website, trimet.org, provides information in Spanish, Vietnamese, Simplified Chinese, Russian and Korean — the most commonly understood languages other than English in our service area. We also offer many printed materials and customer service in multiple languages. By reducing language barriers, more people can meaningfully access and understand information about TriMet services, making it easier for them to get where they need to go.

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Our Language Access Plan

TriMet 2025 Language Access Plan
PDF

Contact Language Access Program staff

Email languageaccess@trimet.org