Paying With Your Phone Using a Virtual Hop Card
How it works
Get the app
First, download the Hop app and follow the instructions for adding a virtual Hop card to your mobile wallet. You can use the Hop app to manage your account and load money on your card (or set up Auto-Load).
Tap to board
Tap your phone on the green Hop reader as you board. The screen will show a confirmation that you paid your fare and you will hear an audible chime. You’re good to go!
If you tap again after 2½ hours, you’ll be charged for a second fare. You’ll also automatically earn a Day Pass, which means you can ride as much as you want until the end of the service day (3 a.m.).
After paying the equivalent of a Month Pass in a calendar month ($100 for Adult riders or $28 for Honored Citizen and Youth), the rest of your rides are free that month.
Tap every time
Remember to tap the Hop reader every time you board a bus or train (including when you transfer). You won’t necessarily be charged every time you tap, but your tap is your proof of payment. You’ll never pay more than a Day Pass in a day or a Month Pass in a month, no matter how many times you tap.
Apple Watch users: Hop will recognize your Apple Watch and iPhone as two different payment types, even if they’re connected to the same card. Make sure you only tap one device throughout the day so you can earn passes as you ride.