Masks recommended on transit

Masks recommended on transit

Updated: 11:48am, Wed. Aug. 10, 2022

Masks are optional on TriMet. However, the Multnomah County Health Department, the Oregon Health Authority and the Centers for Disease Control (CDC) recommend wearing a mask in indoor settings, including public transit. More

Security on TriMet

For your safety, we partner with the Multnomah County Sheriff’s Office to lead the multi-agency Transit Police Division. Alongside the police officers dedicated to transit, you’ll see contracted security personnel and TriMet staff across our transit system who are there to help. Together, we are constantly working on improving our efforts to provide transit that is safe, equitable and welcoming for all.

Transit police and security personnel

Transit Police patrol the TriMet system every day. Operating out of four precincts, Transit Police officers spend their time responding to calls on the system. They coordinate security efforts with local and regional law enforcement agencies, conduct follow up investigations and arrest and process suspects. Transit Police also provide customer service and dedicated presence at events.

Additionally, contracted security personnel, TriMet operators, supervisors, customer service staff and maintenance workers also provide a presence throughout the system. They serve as visible deterrents to crime and are trained to identify and respond to security concerns. All incidents on the TriMet system are coordinated through the regional 9-1-1 system, allowing the closest available unit to serve as the first responders.

All incidents on the TriMet system are coordinated through the regional 9-1-1 system, allowing the closest available unit to serve as the first responders.

Fare inspection

We have dedicated TriMet staff to check fares and issue warnings, citations and exclusions for riders without a valid fare. If someone is cited for fare evasion, there are ways to resolve the citation without paying a fine.

Security cameras

We use security cameras to monitor platforms, transit centers, vehicles,  facilities and the Portland Transit Mall. All our transit centers, platforms, elevators, trains and buses are equipped with cameras. The cameras help deter criminal activity and the video can be used as evidence for prosecuting crimes.

Station design

Benches, shelters, signs and landscaping are positioned to enhance visibility and avoid potential hiding places. Shelters, walkways and parking lots are well-lit.

When possible, we physically separate public spaces from areas where valid fare is required. Ticket machines are located away from the boarding platforms, which are restricted to fare-paying riders only.

Rules and penalties

Our rules for riding are posted inside all buses and trains and at many stops and stations.

The TriMet Code and Administrative Rules include penalties for fare evasion and disruptive behavior on the system, with a presumptive fine of $175. Riders can also be immediately excluded from the system for up to six hours to an indefinite exclusion.

 

How you can help

We also rely on riders’ eyes and ears to help keep the transit system safe. This is where you come in:

Report suspicious activity

  • Text 911
  • If you see suspicious behavior or a suspicious package, or if there’s an emergency or unsafe situation on board, tell a TriMet employee or call 911.
  • MAX and WES trains have up to four emergency intercoms to reach the operator.
  • Free 911 calls can be made at pay phones located at all MAX/WES stations and transit centers.

Don’t leave personal items unattended

Please keep personal items, such as purses, bags, backpacks and packages, with you at all times. This helps us avoid unnecessary security alerts and delays.

Listen for instructions in an emergency

Please follow the instructions of the operator or other TriMet staff in the event of an emergency. They are trained to ensure your safety.

$1,000 reward for crime information

It is a felony under Oregon law to assault a TriMet operator or vandalize TriMet property. We offer a reward of up to $1,000 for information leading to the arrest and prosecution of any person who assaults a TriMet employee or vandalizes TriMet property. To report a crime, call 911.