Civil Rights and Nondiscrimination

TriMet respects the civil rights of all the people we serve. We operate our programs without regard to race, color, national origin, religion, gender, sexual orientation, age or disability, in accordance with applicable law.

Title VI, Civil Rights Act of 1964

Fifty-seven years ago in Montgomery, Alabama, Rosa Parks chose to be arrested rather than give up her seat to a white man while riding a segregated bus. Her courageous act drew national attention to simple truths: a public transit system paid for by all must benefit all, and civil rights must be protected for all.

TriMet is committed to honoring the requirements of Title VI of the Civil Rights Act of 1964, which states:
“No person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

An important part of complying with Title VI is ensuring that service and fare decisions are made as equitably as possible. TriMet conducts Title VI equity analyses prior to making major service changes or changes to fares. These analyses aim to ensure that proposed changes do not have disproportionate negative impacts on people of color and low-income population.

Making a Title VI complaint

Have you been affected by a TriMet practice you feel is discriminatory and unlawful? If so, you may file a complaint with TriMet. Complaints must be submitted in writing to TriMet within 180 days following the date of the event you believe was discriminatory.

You can mail or deliver your written complaint to:

TriMet Director of Diversity and Transit Equity
1800 SW 1st Avenue, Suite 300
Portland OR 97201

FAX: 503-962-6469

For more information about Title VI complaints, you may contact TriMet’s Director of Diversity and Transit Equity by calling 503-962-2217.

Americans with Disabilities Act (ADA) of 1990

TriMet is accessible to seniors and people with disabilities. Senior citizens and people with disabilities readily use TriMet to get around. Our stops, stations and vehicles have accessibility features that help make it easier. Travel training is available, and we offer special services for those who can’t use regular buses and trains.

Equal Employment Opportunity and Affirmative Action

TriMet upholds the following fundamental values: do the right thing and be responsive, inclusive and accountable. We strive to maintain a diverse workforce that reflects the community we serve, in all areas and at all levels throughout our organization.

Equal opportunity for employment

TriMet strives to assure its workforce of nearly 2,700 employees reflects the cultural and ethnic breadth and diversity of the Portland community. TriMet’s hiring practices assure equal treatment and consideration for all individuals, regardless of race, color, creed, national origin, religion, sex, disability, age, protected veteran status, or other status protected by law.

Affirmative action

The agency has voluntarily undertaken an affirmative action program, including setting goals, in order to overcome the effects of past societal discrimination on minorities and women.

Intern Program

In summer 2013, TriMet employed 30 youth interns in collaboration with Worksystems Inc.’s SummerWorks program.